What can ISI do to help with an e-Business strategy?
Many financial institutions are seeking to remain "state of the art" with mature settlement services. This includes the ability to provide new reporting tools, faster notification of information, and the development of an e-business strategy. Our staff has completed extensive research regarding the state of e-business and can provide insight into how to develop an effective e-business strategy related to payment systems.


What are ISI views on Cash Management Service?

Cash management services are a highly competitive set of products that requires you to continually monitor your performance and seek cost-effective ways to improve the service that you provide. The ability to have the best product and processes that do not have a perceived benefit for the customers is not providing Cash Management services. Banks must evaluate the services that they provide and ensure that these are the desired services for the customer.

Intuitive Solutions has the expertise to assist you in the evaluation of your Cash Management products and assist in the development of the requirements for new business opportunities.


Do banks really need an E-Business strategy?

The Internet provides financial institutions with a significant challenge. Although the Internet has proven not to be the "new economy" that many of the experts had previously predicted, it is still a viable channel from transaction and information services for your customers.

Banks must weigh the cost of entry and support of Internet services to the needs of the customers that will use the service. Defining the banks business objects for the Internet and combining this with the support of this channel and its integration into back office processing will provide the bank with realistic objectives for the services provided. ISI has experience in working with banks to determine an appropriate strategy for implementing, enhancing and/or supporting Internet services with backroom operations.

There are two questions that become critical in the analysis of an Internet strategy. These are:

Does the bank have an Internet e-business, B2B, or B2C strategy where information and payment services will play a role in the short or long term?

Should your bank have an e-business strategy?

These two questions need to go together because in many banks there is an e-business strategy that includes both information and payment services; however, it is not a well defined and controlled to provide the necessary processes that will satisfy the needs of the customers as well as audit and security.

A major concern related to the Internet is the astronomical costs associated with the development and integration of many of the bank services. Prior to entry into an e-business strategy, a defined revenue plan needs to be developed that will include the income generated by the e-business opportunity combined with the loss of business via other channels. Additionally, e-business only becomes important if your customers understand and accept the benefits of using the new service.

Intuitive Solutions has experience in assisting you in the evaluation of the potential of the new service.