Intuitive Solutions Inc. (ISI), a leading provider of ACH and cash management
consulting services, announces the release of ACH Balance+, an ORACLE based
application for banks and other ACH processors. ACH Balance+ will assist users of PEP+ and other ACH applications
with the management of suspended files and/or batches. ACH Balance+ captures and provides a review of all suspended items
with a transaction history that will ensure the transactions are being
addressed. Issues are prioritized by dollar amount and further divided between risk and non-risk
items. Proposed solutions to the issue are tracked by providing the
ability to log comments with an electronic tickler file to provide notice
when a follow-up is required.
Mark Azizi, President of ISI, stated "...in our years
of financial institution consulting, we found that ACH banks have had the
issue of responding to suspended files in a timely manner. In a recent survey, almost all bank respondents indicated
that the processing of suspended files and batches was of concern. ACH Balance+ is the answer to the management of suspend processing
and provides transaction, operations, and management reporting of
activity, status and potential issues."
ACH Balance + will help banks limit the potential for
loss from unprocessed files or batches as well as provide for the ability
for the current staff to manage more business. "We are in a time when customer loyalty has diminished and
product prices are all very competitive with thin margins. Differentiation of bank services becomes a major factor, so
customer service is the key ingredient to winning new customers. ACH
Balance+ will help the bank win and keep those customers" Mr. Azizi
further stated. Information about suspended files and batches is available on line and historically
losses from these transactions that can devastate a P&L can be avoided
through tracking, managing and limiting human error
Mr. Azizi continued, "ACH Balance+ will be enhanced
in the future to continue to add value to the processing needs of our customers to assist in other
related labor-intensive and error-prone tasks."
The next release of ACH Balance+ (version 2.0), due
for release in July, 2002, will add the ability to reconcile windows,
returns, GL and other accounts on line with the history of the information
maintained for research.
Intuitive Solutions Inc., is a leading provider of
ACH Consulting services that includes resources for all aspects of
operations, network management, product and project management, and new
release/enhancement testing and installation.
